Consideration of Requests

The City Manager or their designee will promptly begin consideration of the request and determine that the request meets the following:

The accommodation is for a person with a disability

• If the disability of the person for whom the request is made is readily apparent or known then further verification of the disability is not required.
• If the disability is not readily apparent then the City Manager or their designee will follow up with the requestor to obtain written verification of the disability. (see Requesting Supplemental Information)

The City Manager or their designee will request verification from a doctor or other medical professional, or other qualified third party who, in their professional capacity, has knowledge about the person’s disability.

The need for the accommodation is related to the identified disability.

• The request should describe the requested accommodation and explain how it is related to the disability.
• The requested accommodation must be necessary to meet a disability related need of the individual.

If the disability is known but the requested accommodation does not appear related to the disability the City Manager or their designee will request only such information necessary to evaluate the disability-related need for the accommodation. (see Requesting Supplemental Information)

The requested accommodation must be reasonable. 

• Does the request place an undue financial and administrative burden on the City? The following should be considered:
• The administrative cost or burden of the requested accommodation in comparison with the administrative cost of regular operation.
• Limits on or availability of the Cities overall resources.
• The benefits that the accommodation would provide to the requester.
• The availability of other, less expensive alternative accommodations that would effectively meet the requester’s disability-related needs.
• Would granting the request interfere with compliance with historical preservation requirements or other regulatory restrictions?
   
• Does the request fundamentally alter the nature of the Cities operations?
• If the request would fundamentally alter the operations of the City the interactive process should be used to explore other alternatives that would still address the person’s need but that would be reasonable. (see Alternative Accommodations)
   
• Would the requested accommodation present a direct threat to the health or safety of others, or would it result in physical damage to the property of others? 
• To establish direct threat there must be recent, objective evidence of behavior that puts others at risk of harm. Stereotypes or simply a belief that something or someone is dangerous is not enough to establish a direct threat.
• The request may still be approved if the direct threat may be eliminated or significantly reduced by reasonable accommodation