Receiving Requests

The City will consider all requests for accommodation that are made by a person with a disability or by a representative making the request on behalf of the person with a disability.
 

Written requests are encouraged but are not required. Any employee or representative of the City may receive a request for accommodation. The employee or representative should promptly reduce the details of the request in writing and forward it to the City Manager or their designee.

When a request is received, an interactive, good faith dialogue will be initiated with the requestor. (see Interactive process) The requestor will be notified in writing by mail or email that the request has been received.
 

Any additional information needed during consideration of the request will be relayed to the requestor in writing via mail or email.